I am a Heritage customer that was transferred to Homestead and they have been very responsive. Like most transitions, some problems are expected but they have always responded to my inquiries. — Ellwood Letsch
Was scared to lose Heritage. Now believe my relationship will be good with you. Stay CUSTOMER oriented. People OVER profits. The tech who cleaned my furnace ROCKED. A good man! Provided info on your other services I will use. — Janice Gudinkas
Dear Valued Customer,
We are writing to share some exciting news with you regarding your oil delivery and service. Heritage Oil has merged with Homestead Fuel, a local, family-owned company that has been in the area for over 30 years. Homestead and Heritage share the same core values, and both desire the best possible experience for our customers.
As we look to retire, it is important to us that our customers and employees are transitioned to another family-owned business that we know will treat them fairly, and provide the same great service they have come to expect. We couldn’t be more excited to partner with Homestead and make this a reality.
What this means for you:
You will continue to receive the same great service and competitive heating oil prices that you have in the past. A few additional benefits are listed below:
Our phone number will remain the same and our new office is located at 100 West Road, Ellington. Heritage Oil team members have joined the Homestead team to continue to provide the ultimate customer service experience you have come to rely on.
If you see a Homestead truck delivering your oil do not be concerned. Additionally, delivery tickets and bills will look slightly different moving forward and you will have the option for email billing.
Please give us a call or contact us online if you have any questions about your account or new services described above.
As always, thank you for your business.
Ken Uppling Jeff Gerber Dale Gerber
Heritage Oil Homestead Homestead